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REGISTRATION / ACCOUNT
Do I need to register before I place an order?
How do I register?
Why should I register with Bluenotes?
How do I change the details of my account?
I am trying to log in but I forgot my password/your site won’t accept my password. How do I access my account?
What methods of payment do you accept?
Can I modify or cancel my order?
How do I check the status of my order?
When I look at the status of my order it says “Processing,” what does that mean?
I received an email stating that my order has been completed. Does that mean it has been shipped to me?
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What shipping options can I choose from?
What countries do you ship to?
Where can I locate my tracking number?
I live in the US, what fees or duties will I be charged?
One of my items was shipped wrong/damaged, what do I do?
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What is your Return Policy for items purchased online?
I received my online order but an item I ordered does not fit, can I exchange?
How soon will I receive a refund for my online return?
GIFT CARDS/DISCOUNT CARDS/PROMO CODES
How do I redeem my Gift Card online?
How do I check the balance of my Gift Card online?
Do you sell e-Giftcards?
Where can I redeem a gift card that was purchased online?
Does Bluenotes accept the Student Price Card (SPC)?
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How do I find a store near me?
What is your Return Policy for items purchased in-store?