What shipping options can I choose from?
Please visit our shipping page for all available shipping options.
Tue, Nov 22, 2016 at 11:16 AM
What countries do you ship to?
At this time we currently only ship to Canada and the US.
Tue, Nov 22, 2016 at 11:16 AM
Where can I locate my tracking number?
Your tracking number is indicated in your order summary, which you can access by logging into our website. You can then track your order by entering your o...
Wed, Mar 6, 2019 at 4:42 PM
I live in the US, what fees or duties will I be charged?
For US orders, USPS will charge the recipient all applicable duty, taxes, and/or brokerage fees in the local currency at the time of delivery. All taxes, d...
Wed, Mar 6, 2019 at 4:42 PM
One of my items was shipped wrong/damaged, what do I do?
Oh no! We are terribly sorry. We do our best to ensure all orders are correct and that there are no defects in your new Bluenotes order, but sometimes we m...
Wed, Mar 6, 2019 at 4:43 PM
There is an error in the shipping address that I provided, what do I do?
Please contact us as soon as possible if you made an error in your shipping address. Please note: We will only be able to edit your shipping addr...
Tue, Nov 22, 2016 at 11:20 AM
My tracking number shows that my package should have been delivered by now but I haven’t received it. What do I do?
Please check all areas where a delivery may have taken place (community mailbox, front desk of an apartment building, a neighbour's house). If the or...
Tue, Nov 22, 2016 at 3:50 PM